Fast, Reliable & Convenient UK-Wide Delivery

At Furnishings Hub UK, we are committed to making your furniture shopping experience simple, convenient and stress-free. From the moment you place your order until your new sofa arrives, our team works to provide a smooth and reliable delivery experience.

Free UK-Wide Delivery

Enjoy free delivery to our covered destinations across the UK, making it easier to bring comfort and style into your home without additional standard delivery charges.

Fast Delivery – Approximately 2–4 Days

We aim to deliver most in-stock sofas within approximately 2–4 days, depending on your location, product availability and delivery arrangements.

Advance Delivery Notification

Our delivery team normally contacts customers approximately one hour before arrival, helping you prepare for your furniture delivery.

Careful Furniture Handling

Our delivery partners take care when transporting and handling your furniture to help ensure it reaches your home in good condition.

Delivery Access & Preparation

Before placing your order, please check that your selected sofa can fit through your doorways, hallways, staircases and other access points.

Please provide your correct delivery address and an active contact number so our team can coordinate your delivery efficiently.

Important Delivery Information

Delivery times are estimates and may vary due to stock availability, location, traffic, weather or other circumstances beyond our control. Our team will contact you to confirm the delivery arrangements.

Furnishings Hub UK – Bringing Comfort Straight to Your Door.

Easy, Flexible & Convenient Payment Methods

At Furnishings Hub UK, we believe buying your perfect sofa should be simple and stress-free. That's why we offer flexible payment options, allowing you to choose the method that works best for you.

1. Cash on Delivery (COD)

Enjoy the convenience of paying when your new sofa arrives. Cash on Delivery is available for eligible orders, so you can arrange your purchase without making an advance payment.

2. Bank Transfer

We also accept payments by bank transfer. Our team will provide the official bank details and guide you through the payment process.

3. Advance Payment

Prefer to pay before delivery? No problem. Our customer service team can contact you to arrange advance payment and confirm the necessary details before your scheduled delivery.

A Smooth & Convenient Shopping Experience

• Three flexible payment options.

• Clear payment instructions.

• Friendly customer support.

• Order and delivery confirmation.

Important: Please make payments only using the official details confirmed by our team.

Furnishings Hub UK – Quality Furniture, Flexible Payments & Customer Convenience.

Delivery Access, Floor Charges & Assembly Service

At Furnishings Hub UK, we aim to make your furniture delivery as smooth, convenient and affordable as possible. We offer free standard ground-floor delivery, with additional services available for customers who require delivery to upper floors or sofa assembly.

Ground Floor Delivery – FREE

We provide FREE standard ground-floor delivery to our covered UK destinations.

No additional floor delivery charges apply when your furniture is delivered to the ground floor.

Upper Floor Delivery Charges

If your property is located above the ground floor, our delivery driver will apply the following additional charges:

Properties Without a Lift

For properties without lift access, an additional £10 is charged per floor above ground level.

Properties With a Lift

If your building has a suitable working lift, the upper-floor delivery charge is just £10 in total, regardless of which floor you live on.

Please ensure the lift is large enough to accommodate your furniture safely.

Optional Sofa Assembly – Just £20

Would you like your new sofa assembled by our delivery team?

Our professional delivery driver can arrange sofa assembly for an additional £20, where assembly is available for your selected furniture.

Simply speak to your delivery driver when arranging your delivery or upon arrival to confirm the assembly service.

If you prefer, you can also assemble your furniture yourself, depending on the sofa model.

Important Delivery Information

• Ground-floor delivery is free.

• Upper-floor charges depend on floor level and lift availability.

• A suitable working lift is required to qualify for the fixed £10 upper-floor charge.

• Sofa assembly costs an additional £20.

• Floor delivery and assembly charges are separate.

• Please inform our team of your floor number, lift availability and any access restrictions before delivery.

• All additional services are subject to safe access and confirmation by our delivery team.

Furnishings Hub UK – Comfortable Furniture, Convenient Delivery & Transparent Charges.

Quality Furniture, Comfort & Peace of Mind

At Furnishings Hub UK, we believe your sofa should offer more than just beautiful design. It should provide lasting comfort, dependable support and excellent value for your home.

We are committed to supplying quality furniture and helping our customers shop with confidence.

2-Year Sofa Frame Warranty

Enjoy peace of mind with our 2-Year Frame Warranty on eligible sofas.

This warranty covers qualifying manufacturing defects affecting the sofa's structural frame during normal domestic use.

1-Year Upgraded Foam Warranty

For sofas purchased with our upgraded foam seating option, we provide a 1-Year Upgraded Foam Warranty.

This covers qualifying manufacturing defects in the upgraded seating foam, subject to the applicable warranty terms.

Please note that the upgraded foam warranty applies only when this option is included in your purchase.

Quality & Comfort

Our sofa collections are selected with attention to:

• Comfortable seating and supportive construction.

• Attractive designs suitable for modern homes.

• Practical upholstery options.

• Everyday functionality and value.

• A choice of styles, colours and seating arrangements.

Materials, cushioning and construction may vary depending on the sofa model.

Important Warranty Information

Warranty coverage applies to eligible manufacturing defects and does not normally include accidental damage, misuse, improper cleaning, unauthorised alterations or ordinary wear and tear.

Please retain your order confirmation as proof of purchase.

If you experience a problem with your sofa, contact our customer support team with your order details and clear photographs so we can review your concern.

Your statutory consumer rights remain unaffected.

Furnishings Hub UK  Quality, Comfort & Confidence in Every Purchase.

Keep Your Sofa Looking Beautiful for Years

At Furnishings Hub UK, we want you to enjoy the beauty, comfort and quality of your furniture for as long as possible.

Proper cleaning and regular maintenance can help preserve your sofa's appearance, upholstery and seating comfort.

General Sofa Care

• Vacuum your sofa regularly using a soft upholstery attachment to remove dust and loose dirt.

• Keep furniture away from prolonged direct sunlight to help minimise fading.

• Avoid placing sofas directly next to radiators, fireplaces or other heat sources.

• Clean accidental spills promptly using a clean, absorbent cloth.

• Avoid harsh chemicals, bleach and abrasive cleaning products.

• Rotate and gently plump removable cushions where suitable to help maintain their shape.

• Avoid jumping or standing on sofa seats and armrests.

Plush Velvet & Crushed Velvet Care

Velvet sofas bring elegance, softness and a luxurious appearance to your living space.

To maintain velvet upholstery:

• Use a soft upholstery brush or suitable vacuum attachment.

• Brush gently in the direction of the fabric pile.

• Avoid excessive rubbing or scrubbing.

• Keep away from prolonged direct sunlight.

• Follow the manufacturer's cleaning instructions for stains.

Velvet pile may naturally change direction with use, creating variations in shading and appearance.

Chenille & Fabric Sofa Care

Chenille and other upholstered fabric sofas offer a comfortable and inviting seating experience.

For everyday maintenance:

• Vacuum regularly to remove dust and debris.

• Blot spills gently rather than rubbing.

• Avoid soaking the upholstery with water.

• Use only cleaning products approved for the specific fabric.

• Keep sharp objects away from the material to help prevent snags.

Leather & Faux Leather Sofa Care

Leather and faux leather sofas require appropriate care to maintain their appearance.

• Wipe away loose dust with a soft, dry cloth.

• Avoid abrasive cleaners and harsh chemicals.

• Keep furniture away from excessive heat and prolonged direct sunlight.

• Use only cleaning products suitable for the specific upholstery material.

• Avoid allowing liquids to remain on the surface.

Natural leather and faux leather have different cleaning requirements. Always follow the instructions for your particular sofa.

Cushion & Seating Maintenance

To help maintain seating comfort:

• Plump loose cushions regularly where appropriate.

• Rotate reversible cushions if the design allows.

• Avoid repeatedly sitting in exactly the same position.

• Distribute weight evenly across the seating area.

• Follow the manufacturer's recommendations for foam and cushion care.

Some softening and settling of cushions may occur naturally with regular use.

Important Cleaning Advice

Always check the sofa's care label or manufacturer's instructions before using any cleaning product.

Test any approved cleaner on a small, hidden area first. If you are unsure about a stain or cleaning method, seek advice from a professional upholstery cleaner.

Furnishings Hub UK  Helping You Keep Your Furniture Beautiful, Comfortable & Well Maintained.

Easy Ordering & Dedicated Customer Support

At Furnishings Hub UK, we aim to make buying your perfect sofa simple, convenient and straightforward. Our team is here to assist you throughout your shopping experience, from choosing your furniture to arranging delivery.

How to Place Your Order

Step 1 – Choose Your Sofa

Browse our furniture collection and select your preferred sofa design, colour, size and available options.

Step 2 – Check Product Details

Review the product description, dimensions, upholstery material and included accessories to ensure the sofa meets your requirements.

Step 3 – Place Your Order

Submit your order through our website or contact our customer support team for assistance.

Step 4 – Order Confirmation

Our team may contact you to confirm your order details, delivery address, selected options and preferred payment method.

Step 5 – Delivery Arrangements

Once your order is confirmed, our delivery team will coordinate the delivery arrangements with you.

Need Help Choosing the Right Sofa?

Our customer support team can assist with:

• Sofa sizes, dimensions and seating configurations.

• Available colours and upholstery materials.

• Corner sofa orientation and layout options.

• Footstools, cushions and other available accessories.

• Delivery arrangements and property access.

• Payment methods and assembly services.

• Product information and warranty enquiries.

Before Confirming Your Order

Please double-check your selected product, colour, dimensions, delivery address and contact number.

If you have specific requirements, such as upper-floor delivery, assembly or restricted property access, please inform our team before delivery.

After-Sales Customer Support

Your shopping experience matters to us even after your furniture has arrived.

If you have any questions or concerns about your order, please contact our customer support team with your order details.

We will review your enquiry and assist you in accordance with our applicable policies and your consumer rights.

Furnishings Hub UK  Helping You Find the Perfect Sofa for Your Home.

Everything You Need to Know Before Buying Your Sofa

At Furnishings Hub UK, we want every customer to choose their new furniture with confidence. Please review the following important information before placing your order to ensure your selected sofa is suitable for your home.

1. Sofa Dimensions & Measurements

Every sofa design has its own dimensions and seating configuration.

Before ordering, please:

• Check the width, depth and height of your selected sofa.

• Measure the available space in your living room.

• Allow sufficient room for doors, walkways and other furniture.

• Check the dimensions of corner sofas, recliners and additional accessories carefully.

• Contact our team if you need assistance with measurements.

All product dimensions should be treated as approximate unless otherwise specified.

2. Doorway & Property Access

Please ensure your furniture can be safely delivered into your property.

We recommend checking:

• Front door and internal doorway widths.

• Hallways and narrow entrances.

• Staircases, corners and landings.

• Lift dimensions and access restrictions.

• Available space for moving individual sofa sections.

Important: A doorway width of approximately 70 cm may be suitable for some sofa sections, but this is not a guaranteed minimum clearance for every model.

The actual access requirements depend on the sofa's dimensions, packaging and design.

If you are unsure, please contact our team before ordering.

3. Sofa Colours & Fabric Appearance

We aim to display our furniture colours as accurately as possible.

However, slight colour differences may occur due to:

• Mobile phone and computer screen settings.

• Room lighting and natural daylight.

• Fabric texture and pile direction.

• Photography and display conditions.

Please contact our team if you require further information about a particular colour or upholstery option.

4. Upholstery Materials & Fabric Options

Our furniture collections may include a variety of upholstery materials, such as:

• Chenille fabric.

• Plush velvet.

• Crushed velvet.

• Other woven upholstery fabrics.

• Leather and faux leather options.

Material availability depends on the selected sofa model.

Please check the individual product details to confirm the upholstery material before purchasing.

5. Sofa Configuration & Orientation

Some sofa models are available in different configurations, including:

• 2-seater and 3-seater sofas.

• 3+2 sofa sets.

• Corner sofas.

• Left-hand and right-hand corner options.

• Recliner sofas.

• Sofa beds.

• Additional footstools or matching chairs.

Not all configurations are available for every product.

For corner sofas, please confirm the required orientation with our team before placing your order.

6. Cushions, Footstools & Accessories

The number and style of cushions may vary depending on the sofa model.

Some products may offer scatter-back or full-back cushion options.

Footstools, chairs and other accessories are included only when specifically stated in the selected product listing or confirmed as part of your order.

Please check exactly what is included before completing your purchase.

7. Packaging & Furniture Assembly

For easier transportation, some sofas may arrive in separate sections or require simple assembly.

Depending on the model, this may involve connecting sofa sections or attaching legs.

Our optional assembly service may be available for an additional charge.

8. Check Your Order Before Delivery

Before confirming your purchase, please review:

• Your selected sofa model.

• Colour and upholstery material.

• Size and seating configuration.

• Left-hand or right-hand orientation, where applicable.

• Included cushions and accessories.

• Delivery address and property access requirements.

If you have any questions, our customer support team will be happy to assist you.

Furnishings Hub UK  Helping You Make the Right Choice for Your Home.

Shop with Confidence at Furnishings Hub UK

At Furnishings Hub UK, customer satisfaction is important to us. We want you to feel confident when purchasing your new sofa, which is why we aim to provide a clear and fair returns, cancellations and refunds process.

1. Your 14-Day Cancellation Right

For most sofas purchased online or by telephone, you have the right to cancel your order from the time you place it until 14 days after receiving your furniture, without giving a reason.

To exercise this right, please contact our customer support team with your order details and a clear statement that you wish to cancel.

After notifying us of your cancellation, you must return the furniture within a further 14 days, unless we have agreed to collect it.

Certain goods made to your personal specifications may be exempt from the standard change-of-mind cancellation right. Any applicable exemption will be explained before purchase.

2. Change-of-Mind Returns

If you decide that your sofa is not suitable, you can request a return within the applicable cancellation period.

You may inspect the furniture as you would in a shop. However, please take reasonable care of it while it is in your possession.

Where furniture has been handled beyond what is necessary to establish its nature, characteristics and functioning, a lawful deduction may be made for any resulting reduction in value.

3. Return Collection & Transport Costs

For change-of-mind returns, customers are responsible for the direct cost of returning the furniture, provided this responsibility and the applicable cost information were clearly communicated before purchase.

Because sofas are large and bulky items, specialist furniture transport may be required.

Please contact our team before arranging a return so we can discuss suitable collection or transport arrangements.

4. Damaged, Faulty or Incorrect Furniture

If your furniture arrives damaged, is faulty or does not match your order, please contact us as soon as possible.

We may request your order details and photographs to help us understand and resolve the issue.

Where furniture does not meet the requirements of the Consumer Rights Act 2015, you may be entitled to a refund, repair or replacement, depending on the circumstances.

Where you have a legal right to reject faulty or incorrectly supplied furniture, we will arrange an appropriate return or collection at no cost to you.

Your statutory rights are not affected by our returns policy or warranty terms.

5. Order Cancellations Before Delivery

If you wish to cancel or change your order before delivery, please contact our customer support team as soon as possible.

We will review your request and confirm the next steps.

Your legal cancellation rights will continue to apply where relevant.

6. Refund Processing

Once a valid cancellation has been received, refunds will be processed in accordance with applicable UK consumer law.

For goods being returned, refunds will normally be issued within 14 days after we receive the returned goods or receive acceptable evidence that they have been sent back, whichever is earlier, where permitted by law.

Where we have agreed to collect the goods, the applicable refund deadline will follow the legal requirements for that arrangement.

Refunds will normally be made using the original payment method unless you expressly agree otherwise.

Any standard outward delivery charges paid by the customer will be refunded where required by law.

7. How to Request a Return

To request a return, cancellation or refund, please contact our customer support team and provide:

• Your full name.

• Order number or purchase details.

• Delivery address.

• The product you wish to return.

• A clear cancellation request or description of the problem.

• Photographs, where relevant to a damage or fault claim.

Our team will review your request and explain the next steps.

8. Your Consumer Rights

Nothing in this policy limits or excludes your rights under applicable UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Furnishings Hub UK  Quality Furniture, Fair Policies & Customer Confidence.